We thoroughly enjoyed our trip
Jon and I were so pleased with every single minute of our Downeaster package!!
You and your agency did a spectacular job putting together transportation, overnight accommodations, and everything in between. Terri at 1802 House was marvelous and Hydie and Norm were fantastic!
Thanks again for delivering our vouchers to Woburn—that was beyond the call of duty.
We had a great trip and will pass the word to our South Carolina friends that they must add Downeaster Travel Packages to their “want” list.
Jon and Cheryl
Hi Kristen and Steve,
I wanted to send a note to thank you for your coordination services for our group trip to the Hip Hop Nutcracker. Things could not have gone smoother! Between the train, dinner, picking up tickets at the box office, and then stepping out of the theater and directly onto the bus to take us to the train—and with not so great weather!
We had a blast and talked about making it an annual thing…with probably a bigger group as all of our friends said that they want to join us next time! Thank you for your services. And here is a picture of most of our group on the train down.
Happy holidays & Thanks!
Just wanted to say thank you for organising our holiday to Maine. The hotels were great and the people fantastic especially Norm the driver who went out of his way. What a wonderful piece of coastline.
We had a nice time at the gardens and the driver Phil was great. We like the Boathouse Bistro very much. The seafood was delicious and our favorite was the lite clam chowder. We could see the beautiful view of the entire harbour:). We wish we have more time to check out the vicinity. Thanks for your great suggestions. We would like to come back to Boothbay in future and perhaps check out the clam bake at Cabbage Island. Thanks for your excellent service and we will contact you next time we visit Maine.
Extremely please with your service
Recently my friend and I took your Downeaster Package to Portland, Maine. I want to tell you how extremely pleased we were with your service. One phone call and all of our arrangements and tickets were taken care of. Thank you so much for all of your professional services and we will definitely travel with you in the future.
Trip to Nova Scotia
We vacationed to Nova Scotia for a long weekend Sept. 7 through the 10th. Our contact person was Kristen who was alway very helpful, patient and attentive. She planned our trip thoroughly and efficiently and never have we experienced such great communications which made our trip very pleasurable.
When we ran into a problem, which was weather related and the CAT was cancelled we tried calling the agency. I knew Kristen would not be there since it was on a Sunday. The owner Steve called us back immediately and was very helpful. We were refunded without question all the remaining schedule events. ( Hotel. tour, CAT coming back, Driver picking us back up in Maine etc.)
I needed to write this review as I highly recommend this outfit totally. We without a doubt use them again and would recommend them.
Thank you for your great customer service!