We vacationed to Nova Scotia for a long weekend Sept. 7 through the 10th. Our contact person was Kristen who was alway very helpful, patient and attentive. She planned our trip thoroughly and efficiently and never have we experienced such great communications which made our trip very pleasurable.
When we ran into a problem, which was weather related and the CAT was cancelled we tried calling the agency. I knew Kristen would not be there since it was on a Sunday. The owner Steve called us back immediately and was very helpful. We were refunded without question all the remaining schedule events. ( Hotel. tour, CAT coming back, Driver picking us back up in Maine etc.)
I needed to write this review as I highly recommend this outfit totally. We without a doubt use them again and would recommend them.
Thank you for your great customer service!