Effective Date: May 6, 2026

Downeaster Packages values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and safeguard information when you visit
our website, submit forms, make reservations, or communicate with us.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Payment and billing information
• Emergency contact information
• Travel preferences
• Passenger details provided during reservations

We may also automatically collect certain information when you visit our website, such as your IP
address, browser type, device information, pages viewed, time spent on pages, referral sources,
cookies, and related tracking information.

2. How We Use Your Information

We may use your information to:

• Process reservations and payments
• Communicate about tours, schedules, updates, and booking details
• Respond to inquiries and customer service requests
• Send promotional emails and travel updates
• Improve our website, services, and customer experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

3. Email Marketing

If you subscribe to our mailing list or provide your email during a booking inquiry, we may send you
tour announcements, promotional offers, travel updates, and company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in
our emails.

4. Payment Processing

Payments may be processed through secure third-party payment processors. We do not store complete
credit card information on our servers. Third-party payment providers maintain their own privacy and
security practices.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted third parties only
when necessary to:

• Process reservations
• Arrange transportation, accommodations, or tour-related services
• Process payments
• Send email communications
• Operate and maintain our website
• Comply with legal requirements

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website
performance, remember user preferences, and support marketing or advertising efforts.

You may disable cookies through your browser settings; however, some website features may not
function properly.

7. Third-Party Links

Our website may contain links to third-party websites, including hotels, attractions, transportation
providers, or social media platforms. We are not responsible for the privacy practices or content of
those third-party websites.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect
personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the
right to access your data, correct inaccurate information, request deletion of your information, or
opt out of marketing communications.

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect
personal information from children without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated
effective date. We encourage users to review this page regularly.

12. Contact Us