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FAQ

> How do we get from the train station to our hotel/theatre?

There is no transportation included/provided with your package. We do offer “semi-private” and “private” transfers from North Station and from most Boston hotels that can be added for an additional cost. Please inquire when booking.

> Do you offer these packages to groups?

Not only is that answer a big YES.  We will customize any group request to your requirements.  Group leaders may travel free with a group of 20!  Please call us for details.

> What are your deposit/final payment requirements?

A $100 non-refundable Deposit per person is due within 3 days of making a reservation. Final payment is due 60 days prior to departure.

Will there be a fee to change and or cancel my reservation?

One change is allowed complimentary if the change does not require the re-issue of documents. All additional changes within 45 days of departure will incur a $20 fee. Some package items may not be changed. All sporting events and some theatre event tickets may not be changed once booked. Customer is responsible for any price difference due to the change in travel plans.

> If I cancel my trip, how will I be refunded?

Refunds are posted back to the original type of payment used for deposit.

> How many pieces of luggage can I bring on the train?

Each passenger can have a total of 2 carry-on bags, each not to exceed 50 lbs, 28 x 22 x 14 inches

> Do you offer travel protection insurance? If so, what does it cover?

Coming Soon

> When will I receive my travel documents?

Travel documents are mailed or e-mailed 30-14 days prior to departure. Method for delivery varies by package. All rail tickets will be exchanged at the rail station or onboard the train.